Information Clerk Interview Questions & Answers

Information clerks perform routine clerical duties, maintain records, collect data, and provide information to customers.

Interviewers look for candidates that demonstrate excellent skills such as:

In this blog, we discuss commonly asked interview questions during job interviews for Information Clerk positions. We also discuss the qualities that interviewers look for in successful candidates. In other words, we’re here to help you out!

Also, read more about frequently asked job interview questions here and check our job interview preparation checklist.

Skills Interviewers Look For In Successful Candidates

Below we discuss the skills you can highlight in your answers to demonstrate that you’re qualified for the job.

Communication skills

Why interviewers are interested in your communication skills:

Information clerks must be able to explain policies and procedures clearly to customers and the public.

Learn more about communication interview questions and how to answer them!

Integrity

Why interviewers are interested in your integrity:

Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing this information’s dissemination.

Interpersonal skills

Why interviewers are interested in your interpersonal skills:

Information clerks who work with the public and customers must understand and communicate information effectively to establish positive relationships.

Organizational skills

Why interviewers are interested in your organizational skills:

Information clerks must be able to retrieve files and other important information quickly and efficiently.

Learn more about organizational interview questions and how to answer them!

(source: bls.gov)

Information Clerk Job Interview Questions & Answers

During a job interview, the hiring manager wants to discuss several things. Think of your:

Below you find a list of commonly asked interview questions.

Examples Of General Information Clerk Interview Questions

  1. Tell me about yourself.
  2. How would you describe yourself?
  3. Why do you want to work here?
  4. What interests you about this position?
  5. Walk me through your resume.
  6. What motivates you?
  7. Why are you leaving your current job?
  8. Describe your work ethic.
  9. What is your greatest strength?
  10. How does your experience qualify you for this job?
  11. What is your greatest weakness?
  12. Where do you see yourself in 5 years?
  13. Tell me about a challenging work situation and how you overcame it.
  14. What are your expectations for this position?
  15. What are your career goals?
  16. Why should we hire you?
  17. What did you like most about your last position?
  18. What did you like least about your last position?
  19. How do you handle stress?
  20. What is your greatest accomplishment?

Learn how to answer these common job interview questions!

Examples Of Specific Information Clerk Behavioral Interview Questions

Learn more about answering behavioral interview questions by using the STAR interview technique.

  1. Do you have a system to minimize the risk of making mistakes in your work? Can you walk me through it?
  2. Tell me how you plan and organize your daily work as an information clerk. How do you prioritize your tasks?
  3. Describe a situation where you had to deal with multiple deadlines. How did you manage to finish all tasks on time?
  4. How do you ensure the confidentiality of the data and sensitive information you deal with in your work?
  5. Tell me about a time you had to deal with a stressful situation. What did you do to remain calm and perform under pressure?
  6. Give me an example of a time you went above and beyond to get the job done.
  7. What would you do if you lost an important document or report?
  8. Tell me about the most challenging situation you faced as an information clerk. How did you deal with the situation?
  9. What is your strategy to stay motivated while performing repetitive tasks as an information clerk?
  10. How would you rate your customer service skills? Can you give me an example that demonstrates that you can provide high-quality customer service?

Learn more about questions to ask the interviewer during your job interview.