Postal Service Worker Interview Questions & Answers

Postal service workers sell postal products and collect, sort, and deliver mail.

Interviewers look for candidates that demonstrate excellent skills such as:

• Customer service skills
• Physical strength
• Physical stamina

In this blog, we discuss commonly asked interview questions during job interviews for Postal Service Worker positions. We also discuss the qualities that interviewers look for in successful candidates. In other words, we’re here to help you out!

Also, read more about frequently asked job interview questions here and check our job interview preparation checklist.

Skills Interviewers Look For In Successful Candidates

Below we discuss the skills you can highlight in your answers to demonstrate that you’re qualified for the job.

Customer-service skills

Why interviewers are interested in your customer-service skills:

Postal service workers, particularly clerks, regularly interact with customers. As a result, they must be courteous and tactful and provide good client service.

Learn more about customer-service interview questions and how to answer them!

Physical stamina

Why interviewers are interested in your physical stamina:

Postal service workers, particularly mail carriers, must be able to stand or walk for long periods.

Physical strength

Why interviewers are interested in your physical strength:

Postal service workers must be able to lift heavy mailbags and parcels without injuring themselves.

(source: bls.gov)

Postal Service Worker Job Interview Questions & Answers

During a job interview, the hiring manager wants to discuss several things. Think of your:

• Employment history
• Skills and abilities
• Accomplishments
• Job qualifications
• Educational background
• Career goals
• Personality

Below you find a list of commonly asked interview questions.

Examples Of General Postal Service Worker Interview Questions

1. Tell me about yourself.
2. How would you describe yourself?
3. Why do you want to work here?
4. What interests you about this position?
5. Walk me through your resume.
6. What motivates you?
7. Why are you leaving your current job?
8. Describe your work ethic.
9. What is your greatest strength?
10. How does your experience qualify you for this job?
11. What is your greatest weakness?
12. Where do you see yourself in 5 years?
13. Tell me about a challenging work situation and how you overcame it.
14. What are your expectations for this position?
15. What are your career goals?
16. Why should we hire you?
17. What did you like most about your last position?
18. What did you like least about your last position?
19. How do you handle stress?
20. What is your greatest accomplishment?

Learn how to answer these common job interview questions!

Examples Of Specific Postal Service Worker Behavioral Interview Questions

Learn more about answering behavioral interview questions by using the STAR interview technique.

1. Give me an example of a time you provided excellent customer service.
2. Tell me about a time you had to deal with a difficult customer. How did you resolve the situation?
3. Describe a time you turned an unhappy customer into a happy one.
4. Tell me about a time when you worked as part of a team to overcome a challenge at work. What was your contribution?
5. Which skills do you think are essential for a postal service worker? Can you give me an example of how you use these skills in your work?
6. Describe a time you had a disagreement with a colleague. What was it about, and how did you resolve the situation?
7. How would you respond to a supervisor asking you to do something that you thought was unsafe?
8. Can you give me an example of how you plan, organize, and prioritize your workdays?
9. What is your strategy to minimize the risks of making errors in your work as a postal service worker?
10. Can you explain an effective and efficient method to sort and organize mail?

Learn more about questions to ask the interviewer during your job interview.