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What Does a Communication Strategist Do?

What Does a Communication Strategist Do?

A communication strategist is a professional who helps organizations effectively communicate with their target audiences. They are responsible for developing and implementing communication plans that align with an organization’s overall goals and objectives.


Communication strategists work across a variety of mediums and channels, including traditional and digital media, to reach and engage with target audiences. They use a combination of creativity, data analysis, and market research to develop effective communication strategies that help organizations build and maintain strong relationships with their stakeholders.

In this article, we will take a closer look at the role of a communication strategist, including the skills and qualifications needed for the job, the key responsibilities, and the different industries where communication strategists may be employed.

Communication Strategist Duties and Responsibilities

Some key duties and responsibilities of a communication strategist may include the following:

  • Developing and implementing communication plans aligning with an organization’s goals and objectives.
  • Conducting research and analysis to understand the target audience and their communication preferences.
  • Identifying key messages and creating relevant and engaging content for the target audience.
  • Selecting the most appropriate channels and mediums to reach the target audience, including traditional and digital media.
  • Collaborating with internal teams, such as marketing and public relations, to ensure consistency in messaging and branding.
  • Managing and coordinating the production of communication materials, such as brochures, videos, and social media content.
  • Monitoring and analyzing the effectiveness of communication efforts and making adjustments as needed.
  • Keeping up-to-date with the latest trends and best practices in communication and incorporating them into strategies.
  • Building and maintaining relationships with key stakeholders, including media outlets, influencers, and partners.
  • Providing guidance and support to other team members on communication-related matters.

It’s important to note that the specific duties and responsibilities may vary depending on the employer, the industry, and the level of seniority of the communication strategist.

Communication Strategist Job Requirements

A communication strategist typically requires education, training, and experience. Here are some common job requirements:

  • Education: A bachelor’s degree in a field such as communications, public relations, marketing, or a related field is typically required for a communication strategist role. Some employers may also prefer or require a graduate degree in a relevant field.
  • Training: Communication strategists may have to attend training or workshops to stay up-to-date with the latest communication trends, tools, and techniques.
  • Experience: Many communication strategist positions require several years of relevant work experience in a related field, such as marketing, public relations, or advertising. Experience in a particular industry or with a specific target audience may also be required.
  • Certifications and licenses: Some certifications in fields such as digital marketing, public relations, or marketing may be required or preferred by some employers. Some states may require a license to practice as a communication strategist.

Some employers may require different qualifications or experience than others. It’s also worth noting that the field is constantly evolving, and new technologies and skills are emerging, so continuing education and self-development is important for a communication strategist to stay current.

Communication Strategist Skills

Here are some key skills that a communication strategist should have:

  • Strong verbal and written communication skills: A communication strategist must communicate effectively with various stakeholders, including clients, team members, and the media.
  • Strategic thinking: They should be able to think strategically and develop effective communication plans that align with an organization’s overall goals and objectives.
  • Creativity: A communication strategist should be able to come up with creative and innovative ideas for reaching and engaging with target audiences.
  • Research and analysis: They should be able to conduct research and analysis to understand target audiences and their communication preferences.
  • Project management: A communication strategist should be able to manage multiple projects and coordinate the production of communication materials.
  • Social media and digital marketing skills: They should have a strong understanding of digital media and social media platforms and how to use them effectively to reach target audiences.
  • Interpersonal skills: A communication strategist should have strong interpersonal skills and the ability to build and maintain relationships with key stakeholders, including media outlets, influencers, and partners.
  • Adaptability: A communication strategist should be able to adapt to new technologies, trends, and different clients and audiences.
  • Strong attention to detail: They should be able to pay close attention to details and ensure that all communication materials are accurate and effective.
  • Strong data analysis skills: A communication strategist should be able to analyze data and use it to make informed decisions about communication strategies.

Communication Strategist Salary

The salary for a communication strategist can vary depending on factors such as location, experience, and the type of employer. According to the Bureau of Labor Statistics, the median annual wage for public relations specialists, a related field, is $66,140. The lowest 10 percent earned less than $40,680, and the highest 10 percent earned more than $122,630.

However, it’s important to note that the median salary for a communication strategist might differ from that for a public relations specialist, as the two fields can have different earning potentials. Also, salary can vary from industry to industry, location, company size, and other factors. It’s also worth noting that some communication strategists may be self-employed, and their salary will depend on their clients, workload, and expertise.

Communication Strategist Work Environment

Communication strategists typically work in an office environment, but the type of workplace can vary depending on the employer. They may work in advertising agencies, public relations firms, in-house marketing departments, non-profit organizations, government agencies, and large corporations. They may also work in a consulting capacity, working with a wide variety of clients on a project basis.

Communication strategists may work with a team of other marketing and communication professionals or independently. They may also have to interact with clients, vendors, media, and other stakeholders. Depending on the industry and specific role, a communication strategist may also be required to travel for client meetings, industry events, or research. They may also be required to work flexible hours, including evenings and weekends, to meet deadlines or to coordinate with team members in different time zones.

Communication Strategist Trends

Here are some of the latest trends in communication strategy:

  • The rise of social media and digital communication channels: Communication strategists increasingly use social media platforms and other digital channels to reach and engage with target audiences.
  • Data-driven strategy: They rely more on data and analytics to make decisions about communication strategies and measure the effectiveness of their efforts.
  • Integrated communication: They incorporate a wider range of communication channels and tactics into their strategies, including traditional media, social media, email, content marketing, and more.
  • Authentic and transparent communication: Communication strategists focus on creating authentic and transparent communication to build trust and credibility with target audiences.
  • Influencer marketing: They increasingly work with influencers, or individuals with a large social media following, to promote products or services.
  • Employee engagement: Communication strategists are placing more emphasis on internal communication and employee engagement, recognizing the importance of keeping employees informed and engaged.
  • Artificial Intelligence and Automation: They use artificial intelligence and automation tools to manage and analyze data, automate repetitive tasks, and personalize communication.
  • The role of storytelling: Communication strategists increasingly use storytelling techniques to create compelling narratives that can help build a deeper connection with the audience.

It’s important to note that communication strategies are constantly evolving, and new trends and technologies are emerging. Communication strategists should stay informed and adapt to the changes to provide the best service to their clients.

How to Become a Communication Strategist

Here are the general steps to becoming a communication strategist:

  • Earn a bachelor’s degree in a field such as communications, public relations, marketing, or a related field.
  • Gain practical experience through internships, volunteer work, or entry-level positions in related fields such as marketing, public relations, or advertising.
  • Build a portfolio of work that showcases your skills and abilities as a communication strategist.
  • Consider obtaining relevant certifications or licenses, depending on the employer’s requirement and your region.
  • Network and build relationships with professionals in the industry.
  • Look for entry-level communication strategist positions, or consider working as a freelancer or consultant to gain more experience.
  • Consider pursuing a graduate degree in a related field, such as a Master’s in Communication or a Master’s in Business Administration with a focus on marketing.
  • Continuously learn and stay up-to-date with the latest trends, technologies, and best practices in communication strategy.

It’s important to note that the specific requirements and steps may vary depending on the employer, industry, and region. However, the steps mentioned above are the general process. Also, it’s worth noting that having a combination of education, experience, and portfolio is important for becoming a communication strategist.

Communication Strategist Advancement Prospects

Communication strategists may advance in their careers through a variety of paths, such as:

  • Leadership Roles: As communication strategists gain more experience, they may be promoted to leadership roles such as team lead, manager, or director.
  • Specialization: They may choose to specialize in a specific area, such as digital communication, crisis communication, or internal communication.
  • Consulting: Some communication strategists may move into consulting positions where they can apply their expertise to help organizations improve their communication efforts.
  • Entrepreneurship: Some communication strategists may start their own companies to provide communication services or develop communication-related technologies.
  • Agency Ownership: They may also consider starting their own communication agency, where they can lead and manage a team of communication professionals.
  • In-house roles: They may also consider moving into in-house roles to work with a specific company and help them with their communication efforts.

It’s worth noting that the advancement prospects for a communication strategist may depend on various factors such as their area of expertise, the type of employer, and the current job market. Communication strategists should continuously learn and build their skills to be able to advance in their careers.

RelatedCommunications Specialist Interview Questions & Answers

Communication Strategist Job Description Example

Here is an example job description for a Communication Strategist position:

Job Title: Communication Strategist

Position Type: Full-time

Job Summary: We are seeking a talented and dynamic Communication Strategist to join our team. The Communication Strategist will be responsible for developing and implementing comprehensive communication strategies that align with our organization’s goals and objectives. This role requires a strategic thinker with excellent writing and interpersonal skills, as well as a deep understanding of digital media platforms and emerging communication trends.


  • Develop and execute communication strategies to enhance brand awareness and reputation.
  • Create compelling content for various channels, including websites, social media, press releases, and internal communications.
  • Conduct market research and analyze industry trends to inform communication strategies.
  • Collaborate with cross-functional teams to ensure consistent messaging and brand voice.
  • Manage and monitor social media accounts, engaging with followers and responding to inquiries.
  • Oversee media relations, including pitching stories and coordinating interviews.
  • Measure and analyze the effectiveness of communication campaigns, making data-driven recommendations for improvement.
  • Stay updated on emerging communication trends and technologies, incorporating innovative approaches into strategies.


  • Bachelor’s degree in Communication, Public Relations, Marketing, or a related field.
  • Proven experience as a Communication Strategist or similar role.
  • Excellent written and verbal communication skills, with a keen eye for detail.
  • Strong understanding of digital media platforms and social media management.
  • Ability to think strategically and develop creative solutions to communication challenges.
  • Proficient in content management systems, analytics tools, and media monitoring software.
  • Exceptional organizational and project management skills.
  • Demonstrated ability to work under pressure and meet tight deadlines.
  • Strong interpersonal skills and the ability to collaborate effectively with diverse stakeholders.

Join our team and play a key role in shaping our organization’s communication efforts. We offer a competitive salary, comprehensive benefits, and a supportive work environment that fosters professional growth. If you are a strategic thinker with a passion for effective communication, we would love to hear from you.

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