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Instacart Shopper Resume Example & Writing Guide

instacart shopper resume

Do you want to learn more about how to write an Instacart Shopper resume? You can use this Instacart Shopper resume example to write your own resume, making it stand out from the competition.


As an Instacart Shopper, your main role revolves around providing customers with a convenient and efficient grocery shopping experience. You’re essentially the bridge between customers and their groceries, and your responsibilities are two-fold: shopping and delivering.

When you’re in “shopper mode,” you’ll receive orders through the Instacart app, detailing the items customers want and the store they prefer. Your keen eye for quality and organization will shine as you navigate the aisles, selecting the freshest produce, pantry essentials, and other items on the shopping list. Your goal is to ensure customers get exactly what they need and want.

Once you’ve gathered the items, it’s time to switch to “delivery mode.” You’ll carefully package the groceries and use your own transportation to bring them to the customers’ doorsteps. This is where your punctuality and communication skills come into play, as you’ll want to ensure timely and accurate deliveries.

Being an Instacart Shopper allows you to choose your own hours, making it a great option for those seeking part-time or flexible work. It’s a dynamic role that allows you to interact with a variety of customers while playing an essential part in making their lives easier and more convenient.

In an Instacart Shopper resume, it is important to include relevant work experience, educational background, and key skills that align with the job you are applying for. Highlighting notable achievements, certifications, or industry recognition can make your resume stand out to potential employers.

This article will provide essential tips and insights on crafting a compelling Instacart Shopper resume showcasing your qualifications, expertise, and achievements, increasing your chances of landing the job.

Instacart Shopper Resume Example

Below, you will find an example resume for an Instacart Shopper job. Remember, this is just an example. While it can provide valuable insights into structuring and formatting your resume, we strongly encourage you to customize it to highlight your unique skills, experiences, and qualifications.

Christopher A. Richardson

Memphis, TN | (615) 306-0152 | [email protected]


Detail-oriented and customer-focused individual with a strong passion for providing exceptional shopping experiences. Proven track record of efficiently selecting, packing, and delivering orders while ensuring accuracy and customer satisfaction. Eager to leverage my skills as an Instacart Shopper to deliver convenient and top-notch service to customers.


Instacart Shopper
Company A, Memphis, Tennessee
Jan ’22 – Present
  • Utilize the Instacart app to receive and fulfill customer orders accurately and promptly.
  • Demonstrate exceptional knowledge of local stores, product availability, and pricing to optimize shopping efficiency.
  • Maintain strong communication with customers to confirm order details and provide real-time updates during the shopping and delivery process.
  • Consistently receive positive feedback from satisfied customers, leading to a 5-star rating and high customer retention.
Grocery Associate
Company B, Memphis, Tennessee
Jan ’17 – Dec ’21
  • Assisted customers in locating products, answering inquiries, and providing recommendations.
  • Restocked shelves and organized displays, ensuring a clean and inviting shopping environment.
  • Operated the cash register, processed payments accurately, and handled cash transactions securely.
  • Collaborated with team members to ensure the store’s smooth and efficient operations.
Customer Service Representative
Company C, Memphis, Tennessee
Jan ’13 – Dec ’16
  • Interacted with customers in person, over the phone, and via email to address inquiries, resolve issues, and process orders.
  • Handled a high volume of customer interactions while maintaining a friendly and professional demeanor.
  • Assisted in the implementation of customer service procedures and training for new team members.
  • Utilized problem-solving skills to resolve customer complaints and turn negative experiences into positive ones.


High School Diploma
Madison High School
Jun ’12


  • Food Handler Certification


  • Customer Service: Excellent interpersonal skills, building rapport with customers, and resolving issues effectively.
  • Time Management: Strong organizational skills to optimize shopping routes and ensure on-time deliveries.
  • Technology: Proficient in using the Instacart app, smartphones, and other electronic devices for smooth communication and navigation.
  • Attention to Detail: Keen eye for quality products and accuracy in order fulfillment.
  • Problem-Solving: Quick and effective decision-making to handle unexpected situations during shopping and delivery.

How to Write an Instacart Shopper Resume

In today's gig economy, opportunities like becoming an Instacart Shopper offer flexibility, autonomy, and a chance to earn income on your terms. Crafting a compelling Instacart Shopper resume is crucial to standing out in a competitive field and showcasing your skills and commitment. Let us guide you through the process of creating a resume that captures the attention of potential employers and sets you up for success.

Start Strong with a Clear Summary: Your resume's opening should feature a concise and engaging summary that highlights your key strengths and aspirations as an Instacart Shopper. Incorporate relevant keywords such as "customer service," "efficient shopping," and "timely deliveries." For instance:

"Dedicated Instacart Shopper with a passion for delivering exceptional customer service and ensuring on-time, accurate grocery deliveries. Experienced in navigating store layouts, building strong client relationships, and optimizing shopping efficiency. Committed to providing a seamless and satisfying shopping experience for customers."

Showcase Your Relevant Work Experience: Highlight your Instacart Shopper experience prominently in the work experience section. Use bullet points to outline specific achievements and responsibilities. For instance:

  • "Utilized Instacart app to efficiently fulfill customer orders, consistently maintaining a 5-star customer rating."
  • "Demonstrated excellent knowledge of local stores, product availability, and pricing, resulting in optimized shopping routes and minimized shopping time."
  • "Communicated effectively with customers to confirm order details and provide real-time updates, enhancing transparency and trust."

Emphasize Customer Service Skills: Instacart Shoppers are not just shoppers; they are customer service representatives on the move. Highlight your exceptional customer service skills:

  • "Built strong rapport with customers by addressing inquiries, providing product recommendations, and ensuring a positive shopping experience."
  • "Resolved customer issues with a proactive and solution-oriented approach, turning potential complaints into positive feedback."

Quantify Achievements: Quantifiable achievements add credibility to your resume. Include numbers, percentages, or other measurable outcomes to demonstrate your impact:

  • "Maintained a 98% on-time delivery rate, exceeding company standards."
  • "Increased customer retention by 20% through personalized communication and attentive service."

List Relevant Certifications and Skills: Incorporate any relevant certifications, such as Food Handler Certification, to showcase your commitment to safety and professionalism. Additionally, highlight skills that are essential for successful Instacart Shoppers:

  • "Food Handler Certification - [Certifying Authority], [Date]"
  • "Proficient in using Instacart app for efficient order processing and navigation."
  • "Exceptional time management skills, optimizing shopping routes and ensuring timely deliveries."

Tailor Your Resume for Each Application: Customize your resume for each position you apply for. Research the company's values and mission, and align your skills and experiences accordingly. This demonstrates your genuine interest and commitment to the role.

Crafting an impressive Instacart Shopper resume involves highlighting your unique skills, experiences, and dedication to customer service. By focusing on your ability to provide a seamless and satisfying shopping experience, showcasing quantifiable achievements, and tailoring your resume for each application, you'll position yourself as a standout candidate ready to excel in the world of Instacart shopping.

Resume Keywords

In today's competitive job market, standing out from the crowd is essential. When applying for an Instacart Shopper position, optimizing your resume with relevant keywords is crucial to make a strong impression on Applicant Tracking Systems (ATS) and potential employers. ATS systems are designed to scan resumes for specific keywords that match the job description.

This process helps employers efficiently filter and identify qualified candidates. By strategically incorporating the right keywords, you increase your chances of getting noticed and advancing to the next stages of the hiring process. Let's explore the top 10 most relevant Instacart Shopper resume keywords, and we'll explain why they matter and how you can tailor them to your advantage.

  1. Customer Service: Highlight your ability to provide excellent customer service, as this is a fundamental aspect of the Instacart Shopper role. Emphasize how you cater to customer needs, address inquiries, and ensure a positive shopping experience.
  2. Order Fulfillment: Demonstrate your proficiency in accurately selecting and fulfilling customer orders. Mention your attention to detail and dedication to getting the right products every time.
  3. Efficient Shopping: Discuss your skill in optimizing shopping routes, navigating store layouts, and minimizing shopping time. This showcases your ability to work efficiently and ensure timely deliveries.
  4. Communication: Highlight your strong communication skills in providing real-time updates to customers, confirming order details, and addressing any concerns. Effective communication is key to building trust.
  5. Time Management: Emphasize your adeptness at managing time effectively to meet delivery deadlines. Share examples of how you prioritize tasks and maintain on-time deliveries.
  6. Product Knowledge: Highlight your familiarity with various products, brands, and their locations within stores. This demonstrates your ability to locate items and assist customers quickly.
  7. Problem-Solving: Discuss your approach to resolving issues that may arise during shopping or deliveries. Highlight your problem-solving skills and willingness to go the extra mile for customer satisfaction.
  8. Attention to Detail: Mention your keen eye for quality products and your commitment to ensuring that every item meets customers' expectations.
  9. Technology Proficiency: Highlight your comfort and skill in using the Instacart app, smartphones, and other electronic devices for order processing and navigation.
  10. Positive Reviews/Ratings: If applicable, mention any high ratings, positive reviews, or customer feedback you've received. This showcases your track record of providing exceptional service.

To make these keywords work for you, tailor them to fit the specific Instacart Shopper job you're applying for. Carefully review the job description and incorporate keywords that align with the company's requirements and values.

Use variations of these keywords to weave them into your resume content naturally. Customizing your resume for each application increases the likelihood of passing ATS scans and impressing potential employers with your relevant skills and experiences.

Remember, your resume is your marketing tool. Incorporating these keywords effectively helps you bypass ATS filters and demonstrates your suitability for the Instacart Shopper role. Take the time to craft a thoughtful and keyword-optimized resume to enhance your chances of landing your desired Instacart Shopper position.

RelatedWhat Does an Instacart Shopper Do?

Additional Resume Keywords

Here are 30 additional Instacart Shopper resume keywords to optimize your resume for Applicant Tracking Systems (ATS):

  • Delivery Efficiency
  • Route Optimization
  • Timely Deliveries
  • Customer Satisfaction
  • Personal Shopping
  • Grocery Selection
  • Product Availability
  • Local Stores
  • Communication Skills
  • Real-time Updates
  • Flexible Schedule
  • On-Demand Service
  • Shopping Accuracy
  • Attention to Freshness
  • Quality Control
  • Inventory Management
  • Order Tracking
  • Customer Interaction
  • Order Confirmations
  • Mobile App Usage
  • Shopping Lists
  • Payment Processing
  • Problem Resolution
  • Brand Recognition
  • Store Layout Familiarity
  • Contactless Delivery
  • Food Safety Practices
  • Time Management
  • Independent Worker
  • Reliable Transportation

Remember, the key to effectively using these keywords is to tailor them to the specific job you're applying for. Carefully review the job description and incorporate keywords that align with the skills, responsibilities, and qualifications the employer is seeking. By thoughtfully integrating these keywords into your resume, you'll increase your chances of getting noticed by ATS and standing out as a qualified Instacart Shopper candidate.

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