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What Does an Uber Driver Do?

What Does an Uber Driver Do?
By Natalja Atapin

Uber drivers are individuals who use their personal vehicles to provide transportation services to passengers through the driver app. They are independent contractors rather than traditional employees and are responsible for their own vehicle expenses, such as fuel and maintenance.


In this article, we’ll take a closer look at the role of an Uber driver, including their duties and responsibilities, as well as the skills and requirements needed to be successful in this career.

Uber Driver Duties and Responsibilities

The primary duty of an Uber-driver is to provide safe and reliable transportation to passengers. This involves:

  • Picking up passengers at their requested location and taking them to their destination.
  • Following all local traffic laws and regulations.
  • Ensuring the vehicle is clean and in good condition.
  • Providing excellent customer service by being courteous and professional, and possibly assisting with luggage or other needs.
  • Using the Uber app to receive and accept ride requests, navigate to the pickup location, and track the trip.
  • Handling payment for the ride drive through the app.
  • Maintaining a high rating from passengers by providing a smooth and enjoyable ride experience.

In addition to these core responsibilities, Uber drivers may also be required to meet certain vehicle requirements, such as having a clean driving record and passing a vehicle inspection.

They may also need to comply with local regulations and requirements, such as obtaining a commercial driver’s license (CDL) or other required permits.

Uber Driver Job Requirements

In order to become a driver, you will need to meet the following requirements:

  • Be at least 21 years old
  • Have a valid driver’s license
  • Have a clean driving record
  • Have at least one year of licensed driving experience in the US (if you are 21-24 years old) or at least three years of licensed driving experience (if you are over 25 years old)
  • Have a valid US driver’s license
  • Own a car that meets Uber’s vehicle requirements
  • Pass a background check

Please note that these requirements may vary by city and country, so it’s always a good idea to check with Uber directly to confirm the specific requirements for your location.

Uber Driver Skills

In addition to meeting the basic requirements mentioned above, there are a few key skills that can help you succeed as an Uber driver:

  • Customer service skills: As an Uber driver, you will be interacting with a wide range of people, so it’s important to be friendly, courteous, and helpful.
  • Good communication skills: You will need to be able to communicate effectively with riders, dispatchers, and other drivers.
  • Navigation skills: You should be able to use a GPS or map app to get to your destination efficiently.
  • Time management skills: It’s important to be punctual and to manage your time well in order to pick up and drop off riders in a timely manner.
  • Problem-solving skills: You may encounter unexpected issues or challenges on the job, so it’s important to be able to think on your feet and find creative solutions.
  • Physical stamina: As a driver, you will be sitting for long periods of time and possibly driving in challenging conditions, so it’s important to be in good physical shape.

Uber Driver’s Salary

The salary for an Uber driver can vary widely depending on a number of factors, including the number of hours you work, the demand for rides in your area, and your efficiency as a driver.

According to data from Glassdoor, the average salary for an Uber driver is around $54,000 per year [[,,11.htm]]. However, some drivers may earn significantly more or less depending on their location and how much they work.

As for job outlook, the demand for ride-hailing services such as Uber is expected to continue to grow in the coming years. According to a report by the research firm Markets and Markets, the global ride-hailing market is expected to reach $220 billion by 2025, growing at a compound annual growth rate of 18% [[Markets and Markets,]].

This growth is expected to create new job opportunities for drivers. However, it’s important to note that ride-hailing is a highly competitive industry, and it can be difficult for drivers to earn a high wage consistently.

Work Environment

As an Uber driver, you will be working independently and will be responsible for your own schedule. You will typically use your own car to transport riders, and you will be able to log in and out of the Uber app whenever you want to start or stop accepting rides.

The work environment for an Uber driver can be quite varied, as you will be driving in a variety of locations and may encounter a range of different riders. Some drivers enjoy the freedom and flexibility of this type of work, while others may find it isolating or stressful.

Driving for Uber can be physically demanding, as you will be sitting for long periods of time and may have to deal with traffic, inclement weather, and other challenges on the road. It’s important to be in good physical shape and to take breaks as needed to prevent fatigue.

Overall, the work environment for a driver can be highly unpredictable, and there is always a risk of accidents or other hazards associated with driving. It’s important to be aware of these risks and to take precautions to ensure your safety and the safety of your riders.


Here are a few potential trends that you may see in the coming years:

  • Increased use of electric and autonomous vehicles: Uber is actively working on developing electric and autonomous vehicles, and it’s possible that these technologies could become more widely adopted by drivers in the future.
  • Changes to employment status: There has been a lot of debate in recent years about the employment status of ride-hailing drivers. Some drivers have argued that they should be classified as employees rather than independent contractors, which could lead to changes in how they are compensated and treated.
  • Increased competition: The ride-hailing market is becoming increasingly competitive, with new companies entering the market and existing companies expanding their services. This could lead to increased pressure on drivers to provide high-quality service in order to retain customers.
  • Changes to regulation: Local and national governments may decide to introduce new regulations or restrictions on ride-hailing companies, which could impact the way that drivers work.

It’s important to stay informed about developments in the ride-hailing industry and to be prepared for changes that may affect your job as a driver.

RelatedPersonal Driver Cover Letter Examples & Writing Guide

How to Become an Uber Driver

Becoming an Uber driver involves meeting eligibility criteria, submitting an online application, passing a background check, and attending an orientation if required. This concise process ensures individuals understand the steps to join and provide rideshare services on the Uber platform.

To become an Uber driver, you will need to follow these steps:

  • Make sure you meet the basic requirements to be a driver. These requirements may vary by location, but generally, you will need to be at least 21 years old, have a valid driver’s license, have a clean driving record, and own a car that meets Uber’s vehicle requirements.
  • Go to the Uber website and start the sign-up process. You will need to provide some personal and vehicle information and complete a background check.
  • Download the Uber app and complete the online training. This will provide you with important information about how to use the app, how to pick up and drop off riders, and how to provide good customer service.
  • Once you have completed the training, you can start accepting rides through the app. You can log in and out of the app whenever you want to start or stop accepting rides.
  • Keep in mind that driving for Uber is a competitive industry, and it can be difficult to earn a high wage consistently. It’s important to be professional and reliable and to provide good customer service in order to retain riders and maintain a positive rating.

Advancement Prospects

Advancement prospects for Uber drivers are generally limited. As an Uber driver, you will be classified as an independent contractor rather than an employee, which means that you will not have the same opportunities for advancement as you would in a traditional job.

However, there are a few ways that you may be able to advance in your career as a ride-hail driver:

  • You can work to increase your rating by providing excellent service to your riders. This can help you attract more customers and potentially earn more money.
  • You can consider becoming a mentor to new drivers or starting your own ride-hail company.
  • You can also use your experience as a driver to transition into a different career that uses similar skills, such as delivery driving or customer service.

It’s important to keep in mind that advancement opportunities in the ride-hailing industry may be limited, and it’s a good idea to have a backup plan in case you decide to move on from driving for Uber.

Job Description Example

Job title: Uber Driver

We are seeking reliable and customer-service oriented individuals to join our team as Uber drivers. As an Uber driver, you will be responsible for transporting riders safely and efficiently to their destinations using your own vehicle.

Job Responsibilities:

  • Use the Uber app to accept and pick up riders
  • Follow the most efficient routes to destinations
  • Provide excellent customer service to riders, including assistance with luggage and answering any questions they may have
  • Follow all traffic laws and maintain a clean driving record
  • Keep your vehicle clean and well-maintained


  • Valid driver’s license and at least one year of licensed driving experience in the US (if you are 21-24 years old) or at least three years of licensed driving experience (if you are over 25 years old)
  • Own a car that meets Uber’s vehicle requirements
  • Good communication skills and ability to navigate using a GPS or map app
  • Customer service oriented with a friendly and professional demeanor
  • Able to work independently and manage your own schedule


  • Earnings are based on the number of rides you give and the distance traveled. You will receive a percentage of each fare and will be able to log in and out of the app whenever you want to start or stop accepting rides.

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Natalja Atapin is a seasoned job interview and career coach at and brings a decade of recruitment and coaching experience across diverse industries. Holding a master's degree in Organisational Psychology, she transitioned from coaching to managerial roles at prominent companies like Hays. Natalja's passion for simplifying the job search process is evident in her role at, where she contributes practical strategies to assist professionals and fresh graduates.

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